Recent changes to tickets

#1 not finding office 2013 basic key

Sven Ollino — Thu, 19 Feb 2015 08:12:31 -0000

There is no \Registration\ under 15.0 nor is there ProductID under ../15.0/ anywhere.
15.0/ has the following folders: ClickToRun, ClickToRunStore, Common, MsoExample.

Cheers!

#1 not finding office 2013 basic key

Georgie — Wed, 18 Feb 2015 01:09:41 -0000

Could you try to check whether there is a ProductID item under one key of the registry folder:
HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\Office\15.0\Registration\

#1 not finding office 2013 basic key

Sven Ollino — Tue, 17 Feb 2015 06:53:57 -0000

err.. Basic = home & business

not finding office 2013 basic key

Sven Ollino — Tue, 17 Feb 2015 06:52:04 -0000

OS: Windows 7 Pro 64
Office 2013 Basic (web install)
Running as admin does not help.