<?xml version="1.0" encoding="utf-8"?>
<feed xml:lang="en" xmlns="http://www.w3.org/2005/Atom"><title>Recent changes to support-requests</title><link href="https://sourceforge.net/p/pyars/support-requests/" rel="alternate"/><link href="https://sourceforge.net/p/pyars/support-requests/feed.atom" rel="self"/><id>https://sourceforge.net/p/pyars/support-requests/</id><updated>2017-06-17T14:39:27.274000Z</updated><subtitle>Recent changes to support-requests</subtitle><entry><title>#24 ars.GetEntry('BMC.CORE:BMC_ComputerSystem..) does not work</title><link href="https://sourceforge.net/p/pyars/support-requests/24/?limit=25#7ea9" rel="alternate"/><published>2017-06-17T14:39:27.274000Z</published><updated>2017-06-17T14:39:27.274000Z</updated><author><name>Ergorion</name><uri>https://sourceforge.net/u/ergorion/</uri></author><id>https://sourceforge.netf0530eb6ee7d343bb1b82e27fe792dd812a3d2ed</id><summary type="html">&lt;div class="markdown_content"&gt;&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;status&lt;/strong&gt;: open --&amp;gt; accepted&lt;/li&gt;
&lt;/ul&gt;&lt;/div&gt;</summary></entry><entry><title>ars.GetEntry('BMC.CORE:BMC_ComputerSystem..) does not work</title><link href="https://sourceforge.net/p/pyars/support-requests/24/" rel="alternate"/><published>2017-06-13T05:55:00.383000Z</published><updated>2017-06-13T05:55:00.383000Z</updated><author><name>Anonymous</name><uri>https://sourceforge.net/u/userid-None/</uri></author><id>https://sourceforge.net02ef99e1c3f0620b9678429a571b511f672bd8d0</id><summary type="html">&lt;div class="markdown_content"&gt;&lt;p&gt;Below code gives me error&lt;/p&gt;
&lt;div class="codehilite"&gt;&lt;pre&gt;&lt;span class="kn"&gt;import&lt;/span&gt; &lt;span class="nn"&gt;sys&lt;/span&gt;
&lt;span class="kn"&gt;import&lt;/span&gt; &lt;span class="nn"&gt;logging&lt;/span&gt;
&lt;span class="kn"&gt;from&lt;/span&gt; &lt;span class="nn"&gt;pyars&lt;/span&gt; &lt;span class="kn"&gt;import&lt;/span&gt; &lt;span class="n"&gt;cars&lt;/span&gt;&lt;span class="p"&gt;,&lt;/span&gt; &lt;span class="n"&gt;erars&lt;/span&gt;&lt;span class="p"&gt;,&lt;/span&gt; &lt;span class="n"&gt;ars&lt;/span&gt;

&lt;span class="n"&gt;ars&lt;/span&gt; &lt;span class="o"&gt;=&lt;/span&gt; &lt;span class="n"&gt;erars&lt;/span&gt;&lt;span class="o"&gt;.&lt;/span&gt;&lt;span class="n"&gt;erARS&lt;/span&gt;&lt;span class="p"&gt;()&lt;/span&gt;

&lt;span class="n"&gt;ars&lt;/span&gt;&lt;span class="o"&gt;.&lt;/span&gt;&lt;span class="n"&gt;Login&lt;/span&gt;&lt;span class="p"&gt;(&lt;/span&gt;&lt;span class="s"&gt;'someserver1:2001'&lt;/span&gt;&lt;span class="p"&gt;,&lt;/span&gt; &lt;span class="s"&gt;'user'&lt;/span&gt;&lt;span class="p"&gt;,&lt;/span&gt; &lt;span class="s"&gt;'password'&lt;/span&gt;&lt;span class="p"&gt;)&lt;/span&gt; &lt;span class="c"&gt;# login to the server&lt;/span&gt;

&lt;span class="n"&gt;ars&lt;/span&gt;&lt;span class="o"&gt;.&lt;/span&gt;&lt;span class="n"&gt;logger&lt;/span&gt;&lt;span class="o"&gt;.&lt;/span&gt;&lt;span class="n"&gt;setLevel&lt;/span&gt;&lt;span class="p"&gt;(&lt;/span&gt;&lt;span class="n"&gt;logging&lt;/span&gt;&lt;span class="o"&gt;.&lt;/span&gt;&lt;span class="n"&gt;DEBUG&lt;/span&gt;&lt;span class="p"&gt;)&lt;/span&gt;

&lt;span class="n"&gt;entry&lt;/span&gt; &lt;span class="o"&gt;=&lt;/span&gt; &lt;span class="n"&gt;ars&lt;/span&gt;&lt;span class="o"&gt;.&lt;/span&gt;&lt;span class="n"&gt;GetEntry&lt;/span&gt;&lt;span class="p"&gt;(&lt;/span&gt;&lt;span class="s"&gt;'BMC.CORE:BMC_ComputerSystem'&lt;/span&gt;&lt;span class="p"&gt;,{&lt;/span&gt;&lt;span class="s"&gt;'AssetIDLowerCase'&lt;/span&gt;&lt;span class="p"&gt;:&lt;/span&gt;&lt;span class="s"&gt;'abcd'&lt;/span&gt;&lt;span class="p"&gt;},&lt;/span&gt;&lt;span class="bp"&gt;None&lt;/span&gt;&lt;span class="p"&gt;)&lt;/span&gt;

&lt;span class="k"&gt;if&lt;/span&gt;&lt;span class="p"&gt;(&lt;/span&gt;&lt;span class="ow"&gt;not&lt;/span&gt;&lt;span class="p"&gt;(&lt;/span&gt;&lt;span class="n"&gt;entry&lt;/span&gt; &lt;span class="ow"&gt;is&lt;/span&gt; &lt;span class="bp"&gt;None&lt;/span&gt;&lt;span class="p"&gt;)):&lt;/span&gt;
    &lt;span class="k"&gt;for&lt;/span&gt; &lt;span class="n"&gt;fieldid&lt;/span&gt; &lt;span class="ow"&gt;in&lt;/span&gt; &lt;span class="n"&gt;entry&lt;/span&gt;&lt;span class="o"&gt;.&lt;/span&gt;&lt;span class="n"&gt;keys&lt;/span&gt;&lt;span class="p"&gt;():&lt;/span&gt;
        &lt;span class="k"&gt;print&lt;/span&gt; &lt;span class="s"&gt;'&lt;/span&gt;&lt;span class="si"&gt;%d&lt;/span&gt;&lt;span class="s"&gt;: &lt;/span&gt;&lt;span class="si"&gt;%s&lt;/span&gt;&lt;span class="s"&gt;'&lt;/span&gt; &lt;span class="o"&gt;%&lt;/span&gt; &lt;span class="p"&gt;(&lt;/span&gt;&lt;span class="n"&gt;fieldid&lt;/span&gt;&lt;span class="p"&gt;,&lt;/span&gt; &lt;span class="n"&gt;entry&lt;/span&gt;&lt;span class="p"&gt;[&lt;/span&gt;&lt;span class="n"&gt;fieldid&lt;/span&gt;&lt;span class="p"&gt;])&lt;/span&gt;
&lt;span class="n"&gt;ars&lt;/span&gt;&lt;span class="o"&gt;.&lt;/span&gt;&lt;span class="n"&gt;Logoff&lt;/span&gt;&lt;span class="p"&gt;()&lt;/span&gt;
&lt;/pre&gt;&lt;/div&gt;


&lt;p&gt;Error&lt;/p&gt;
&lt;div class="codehilite"&gt;&lt;pre&gt;Traceback (most recent call last):
  File "cmdb.py", line 11, in &amp;lt;module&amp;gt;
    entry = ars.GetEntry('BMC.CORE:BMC_ComputerSystem',{'AssetIDLowerCase':'abcd'},None)
  File "D:\sandbox\pyars-Test\py27_env\lib\site-packages\pyars\erars.py", line 1588, in GetEnt
ry
    entryId = self.conv2EntryIdList(schemaString, entry)
  File "D:\sandbox\pyars-Test\py27_env\lib\site-packages\pyars\erars.py", line 237, in conv2En
tryIdList
    entrylist = createSchemaIdList(schemaString, entry)
  File "D:\sandbox\pyars-Test\py27_env\lib\site-packages\pyars\erars.py", line 165, in createS
chemaIdList
    return ((schemaString, entry[0]), )
KeyError: 0
&lt;/pre&gt;&lt;/div&gt;

&lt;/div&gt;</summary></entry><entry><title>ars.GetEntry('BMC.CORE:BMC_ComputerSystem..) does not work</title><link href="https://sourceforge.net/p/pyars/support-requests/24/" rel="alternate"/><published>2017-06-13T05:55:00.383000Z</published><updated>2017-06-13T05:55:00.383000Z</updated><author><name>Anonymous</name><uri>https://sourceforge.net/u/userid-None/</uri></author><id>https://sourceforge.net091c038c0d83f67e393c828a6642c85a04940ca0</id><summary type="html">&lt;div class="markdown_content"&gt;&lt;p&gt;Ticket 24 has been modified: ars.GetEntry('BMC.CORE:BMC_ComputerSystem..) does not work&lt;br/&gt;
Edited By: Ergorion (ergorion)&lt;br/&gt;
Status updated: u'open' =&amp;gt; u'accepted'&lt;/p&gt;&lt;/div&gt;</summary></entry><entry><title>#21 the diff of getListFields and output fid in GetListEntryWithFields  </title><link href="https://sourceforge.net/p/pyars/support-requests/21/?limit=25#ce22" rel="alternate"/><published>2017-06-02T14:57:23.473000Z</published><updated>2017-06-02T14:57:23.473000Z</updated><author><name>Ergorion</name><uri>https://sourceforge.net/u/ergorion/</uri></author><id>https://sourceforge.net5e3dece91b235e654b2c32f87bd1196cc77c5bb6</id><summary type="html">&lt;div class="markdown_content"&gt;&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;status&lt;/strong&gt;: accepted --&amp;gt; closed&lt;/li&gt;
&lt;/ul&gt;&lt;/div&gt;</summary></entry><entry><title>#20 GetListEntryWithMultiSchemaFields Example. </title><link href="https://sourceforge.net/p/pyars/support-requests/20/?limit=25#c1dc" rel="alternate"/><published>2017-06-02T14:56:51.079000Z</published><updated>2017-06-02T14:56:51.079000Z</updated><author><name>Ergorion</name><uri>https://sourceforge.net/u/ergorion/</uri></author><id>https://sourceforge.netc1eb136e5baa036d1560c403838638d4901ef57a</id><summary type="html">&lt;div class="markdown_content"&gt;&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;status&lt;/strong&gt;: open --&amp;gt; closed&lt;/li&gt;
&lt;/ul&gt;&lt;/div&gt;</summary></entry><entry><title>#23 Error connecting to server</title><link href="https://sourceforge.net/p/pyars/support-requests/23/?limit=25#16aa" rel="alternate"/><published>2017-06-02T14:55:15.498000Z</published><updated>2017-06-02T14:55:15.498000Z</updated><author><name>Ergorion</name><uri>https://sourceforge.net/u/ergorion/</uri></author><id>https://sourceforge.netb6bd539af832899c5f9171ebefddd609a94c3cf4</id><summary type="html">&lt;div class="markdown_content"&gt;&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;status&lt;/strong&gt;: open --&amp;gt; closed&lt;/li&gt;
&lt;/ul&gt;&lt;/div&gt;</summary></entry><entry><title>#22 unable to create a change in remedy ver 7.6.04 sp5</title><link href="https://sourceforge.net/p/pyars/support-requests/22/?limit=25#0a61" rel="alternate"/><published>2017-06-02T14:54:33.470000Z</published><updated>2017-06-02T14:54:33.470000Z</updated><author><name>Ergorion</name><uri>https://sourceforge.net/u/ergorion/</uri></author><id>https://sourceforge.netb5f76135d5f4e4ab016f10917e0c31d379d8aca6</id><summary type="html">&lt;div class="markdown_content"&gt;&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;status&lt;/strong&gt;: open --&amp;gt; accepted&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;assigned_to&lt;/strong&gt;: Ergorion&lt;/li&gt;
&lt;/ul&gt;&lt;/div&gt;</summary></entry><entry><title>#23 Error connecting to server</title><link href="https://sourceforge.net/p/pyars/support-requests/23/?limit=25#41ae" rel="alternate"/><published>2017-05-23T20:04:57.957000Z</published><updated>2017-05-23T20:04:57.957000Z</updated><author><name>Paulo Estrela</name><uri>https://sourceforge.net/u/paulojbe/</uri></author><id>https://sourceforge.netf1aa327be26b2bbb824d698a1b339a8099a9ced1</id><summary type="html">&lt;div class="markdown_content"&gt;&lt;p&gt;I saw that Linux x64 is not supported right now. I'll go with Windows or Linux x86. Thanks you!&lt;/p&gt;&lt;/div&gt;</summary></entry><entry><title>#23 Error connecting to server</title><link href="https://sourceforge.net/p/pyars/support-requests/23/?limit=25#2221" rel="alternate"/><published>2017-05-23T19:08:02.665000Z</published><updated>2017-05-23T19:08:02.665000Z</updated><author><name>Paulo Estrela</name><uri>https://sourceforge.net/u/paulojbe/</uri></author><id>https://sourceforge.net503f2e54d899407fdc4106cb0cd4309a7d6ede2f</id><summary type="html">&lt;div class="markdown_content"&gt;&lt;p&gt;I tried on Windows, and now I can connect. I'll try with a newer python on CentOS 5. &lt;/p&gt;&lt;/div&gt;</summary></entry><entry><title>Error connecting to server</title><link href="https://sourceforge.net/p/pyars/support-requests/23/" rel="alternate"/><published>2017-05-23T17:28:27.818000Z</published><updated>2017-05-23T17:28:27.818000Z</updated><author><name>Anonymous</name><uri>https://sourceforge.net/u/userid-None/</uri></author><id>https://sourceforge.netb5d0f6a23a89705a6c2b80e3d31a611ea8d19034</id><summary type="html">&lt;div class="markdown_content"&gt;&lt;p&gt;Hi, I'm trying to use pyARS with Python 2.4.3 on a CentOS 5 x64 box. I've installed pyARS and ctypes (that from EPEL repo). I didn't apply the suggest python patch. When I try to connect I get: &lt;/p&gt;
&lt;p&gt;2017-05-23 14:06:40,514 pyars.ars DEBUG enter Login...&lt;br/&gt;
2017-05-23 14:06:40,515 pyars.ars DEBUG calling ARSetServerPort with ars.xuxu.com.br&lt;br/&gt;
2017-05-23 14:06:40,515 pyars.ars DEBUG enter ARSetServerPort...&lt;br/&gt;
2017-05-23 14:06:40,515 pyars.ars ERROR error logging in to: ars.xuxu.com.br:3000 as PAULO&lt;/p&gt;
&lt;p&gt;My code:&lt;/p&gt;
&lt;p&gt;from pyars import ars, erars, cars&lt;br/&gt;
from ctypes import *&lt;br/&gt;
import logging&lt;/p&gt;
&lt;p&gt;ars = ars.ARS()&lt;br/&gt;
ars.logger.setLevel(logging.DEBUG)&lt;br/&gt;
ars.Login(server='ars.xuxu.com.br', username='PAULO', password='xxxxx')&lt;/p&gt;
&lt;p&gt;What's wrong? I've tried to connect with BMC C library and I got success. If I specify tcpport=3000 parameter using the api764sp5 libs I get a crash dump, &lt;/p&gt;&lt;/div&gt;</summary></entry></feed>