Recent changes to tickets

program closes after few seconds

Lars Oeschey — Sun, 30 Mar 2025 17:48:26 -0000

I installed the software on a Lenovo P52 to maybe solve a problem with my audio device (https://support.presonus.com/hc/en-us/articles/360028620552-Quantum-Disabling-C-States-on-a-Windows-10-computer), however whe I run the program it closes itself after a few seconds

#2 Access Violation (0xc0000005) crashes PPM 2.2.1243.0 upon program launch

William C — Fri, 15 Jan 2021 18:32:13 -0000

same problem. The Presonus support article brought me here.

#2 Access Violation (0xc0000005) crashes PPM 2.2.1243.0 upon program launch

lance — Fri, 24 Jan 2020 00:42:37 -0000

I have the same problem. PPM Panel Program crashes on launch.

Dell G5 5587
Intel i7-8750H 1.2 6 core
32 GB ram ( one stick)
WIN 10.0.18362 Build 18362

Access Violation (0xc0000005) crashes PPM 2.2.1243.0 upon program launch

Joachim Navarro — Wed, 08 Jan 2020 16:18:20 -0000

An access violation (c0000005) crashes PPM just right after starting up. Here's the log from Reliability Monitor. (I'm trying this program as a way to toggle C-States from the OS as recommended by PreSonus here.) System is a Dell Precision 7540 with a Crucial Ballistix 2x16GB DDR4-2666 kit.

Source
PPM Panel main module

Summary
Stopped working

Date
‎1/‎8/‎2020 11:57 PM

Status
Report sent

Description
Faulting Application Path:  C:\Program Files\RightMark\ppmpanel\ppmpanel.exe

Problem signature
Problem Event Name: APPCRASH
Application Name:   ppmpanel.exe
Application Version:    2.2.1243.0
Application Timestamp:  584162ac
Fault Module Name:  ppmplgin.DLL
Fault Module Version:   2.2.1232.0
Fault Module Timestamp: 584162b1
Exception Code: c0000005
Exception Offset:   00000000000029d3
OS Version: 10.0.18363.2.0.0.256.48
Locale ID:  1033
Additional Information 1:   5491
Additional Information 2:   549165ef61f6e24a3a0cd94ba765b54b
Additional Information 3:   ce56
Additional Information 4:   ce569afe3713d6f5aeec6e746c97dc63

Extra information about the problem
Bucket ID:  44d7c545fb6d49819459ca9fbbf72f6a (120644943021)

#1 "beta expired"

Konstantin Mironovich — Mon, 06 Jun 2016 07:12:25 -0000

status: open --> closed

#1 "beta expired"

Konstantin Mironovich — Mon, 06 Jun 2016 07:00:23 -0000

2.2.1152 - fixed.

#1 "beta expired"

Vadim Rapp — Sun, 05 Jun 2016 15:59:55 -0000

сработало. Хотя, прежде чем очистить я просмотрел events, вроде там ничего не было из ряда вон.

#1 "beta expired"

Konstantin Mironovich — Sun, 05 Jun 2016 15:09:03 -0000

Thank you for reporting.
Actually license should be expired in June 9, 2017.
Please, run event log (eventvwr.msc) and clear "windows log > system"
Then try to run the client once more.

"beta expired"

Vadim Rapp — Sun, 05 Jun 2016 14:13:02 -0000

Downloaded and installed. "Beta expired. Thank you for testing." 2.2.1150.0 dated 6/3/2016.

"beta expired"

Vadim Rapp — Sun, 05 Jun 2016 14:13:02 -0000

Ticket 1 has been modified: "beta expired"
Edited By: Konstantin Mironovich (constm)
Status updated: u'open' => u'closed'