Best Call Recording Software for Cloud - Page 6

Intalk.io is a Multi-Channel Call Center Software Solution in India equipped with enterprise-grade Communication abilities. Intalk.io unifies all business communication channels – voice, email, SMS, webchat and social media within a dynamic & robust, centrally managed Customer Experience Management Platform. With the Cloud Contact Center Software, you can have a seamless experience as our state-of-the-art solutions make it easier for you to manage the workflow. If you have CX on your mind, then this solution is for you! Intalk.io ensures that your customers have a seamless experience while interacting with you. A call center management software that focuses on helping you overcome every hurdle and establishing stronger customer relationships. There is no better way to market your product/service than a happy customer who will advocate about your brand through word of mouth. If you focus on an enriched customer experience, your business is bound to grow.

RapportCMS is our competitive advantage vs our competitors. We are focused on the intersection between telephony, interaction management and the people who handle the calls. This approach ensures that we make ‘human technology’ designed by and for contact center practitioners. We know that world-class call center technology must be equally adept at addressing what happens after the agent says hello as to how the call is routed to the desktop. As one of the leading Contact Centres in the AUNZ market, we had over 10 years of building, refining and improving our technology before then releasing it to market as a SAAS solution. While most providers have built solutions from a telephony perspective, we recognize what happens after the agent says hello is of equal importance to what happened before.

Attention is your real-time, fully integrated voice assistant for sales. With our state-of-the-art AI capabilities, Attention understands your conversations and fills up your CRM fields with one click. Attention delivers real-time actionable intelligence to your sales reps, while they're on the call, and when it matters. Attention will also understand conversations and draft the best follow-up email customized to what was said during your calls. Our customers experience +29% positive replies with Attention's generated follow-up emails. Know exactly what to say and improve the outcome of your conversations, every single time.

Revcord’s mission is to empower business and mission-critical organizations with our multimedia communication and recording solutions. Our solutions include, but are not limited to, those engaged in campus and corporate security, maritime, military, space exploration, aviation, public utilities, and law enforcement. The Revcord IQ3 Enterprise platform is the new generation of software for Inspections, Interviews and Investigations. IQ3 facilitates collaboration, increases productivity, reduces expenses, and mitigates risk for all stakeholders. Revcord provides simple, practical, and cost effective voice logging options that reduce expenses, and provide state-of-the-art integrated multimedia recording that address liability and compliance concerns.

To optimize your contact center and workforce, you need insight into every agent interaction with customers. Equip yourself with the tools to ensure high-quality customer interactions and optimal agent performance. Record the audio of a call randomly, at scheduled points in time, or on demand – and from the start no matter when recording begins. Empower your supervisors to monitor live calls and listen to end-to-end call recordings when a caller is transferred. Resolve disputes quickly, support legal defense, and monitor agents with rock-solid call recordings. Drill through millions of call results by any metric. Quickly search with one-click filtering. Easily combine groups of fields for complex searches. Analyze any interaction by simply playing a multimedia clip on the desktop. Share the voice-plus-screen .WMV file on a network or via email. Get a clear view into how agents interact with customers and more easily and effectively optimize your workforce.

Callcruncher is a powerful, intuitive and affordable Call Intelligence system. Our innovative platform manages the call accounting, reporting, analytics, tracking, rating and recording of call data invaluable to small, medium and enterprise clients. Callcruncher weaves your VoIP solution deeply into client decision-making processes and productivity applications, facilitating client retention and new customer acquisition. Enables Manager to Communicate with Agent via Voice, Unbeknownst to Customer, and Assist with Sales and Service Issues. Weaves Your VOIP Solution Deeply into Client Decision Making Process and Productivity Applications. Recognizes Incoming Call Source and Provides Agent with Campaign Scripting and Additional Information. Facilitates More Efficient Use of Time, Enabling Agents to Capture More Clients. Increase Revenue and More Effectively Address Customer Service Issues.

Capture voice data from all legacy and new voice platforms, on premise or in the cloud. Suitable for businesses of any size, the extended Red Box platform architecture enables the extensibility of its proven application to natively operate and scale on all cloud and on-premise environments, whilst continuing to ensure the capture of all voice communications from old world and new world telephony, and all from a single application stack.

Dialing Innovations provides a suite of hosted services: call-center and contact center applications, SMB and enterprise phone systems, video conferencing, online learning platforms, CRMs. Dialing Innovations hosts its own data center, allowing for better control of its clients' environments and faster development times. Dialing Innovations currently has 5000 subscribers to its services all over the world.

Turning online performance into bottom line results. Real insights from the right data, at the right time in and the right form. Telmetrics’ sole focus is helping enterprise-level brands, agencies, direct response marketers and online directories measure, confirm and improve the effectiveness of their digital advertising and marketing campaigns. Our reliable, scalable and customizable software manages your inbound phone/text channels to ensure every call is monitored, qualified and accurately measured in a data-secure and spam-protected environment. Telmetrics’ call analytics software is fully customizable and integrates easily with multiple marketing platforms to empower results-driven marketers with detailed call metrics that link digital channels with offline consumer actions.

For over 10 years NoNotes has worked with researchers, colleges and businesses on all types of audio transcription. Audio to text starting at $0.75/minute. Use the NoNotes Call Recorder to automatically record and transcribe any inbound or outgoing calls. Try the App for free in your favourite App Store. NoNotes works with leading Masters, PhD, college faculty and qualitative researchers on any type/size project. Use NoNotes to record, transcribe, share and manage your interviews. Unlimited recording and RoboTranscribe anywhere in the world. Upgrade to ProTranscribe anytime. Record inbound/outbound/conference calls or dictate. NoNotes providers users with unlimited storage. Manage multiple users / projects from one account, enable all staff to easily record and transcribe. Collaborate and share files, one easy dashboard to manage everything, dedicated customer success manager.

*astTECS provides complete enterprise telecom products based on Open Source Technology- such as IP PBX and Contact Center Solution. *astTECS IP PBX offers all the high-end features at an affordable price enabling your business to be future-ready, flexible, innovative and competitive while reducing your telecom expenses. *astTECS IP PBX can seamlessly integrate with any applications - CRM, ERP, PMS and even with your existing telecom infrastructure. *astTECS call center solution has advanced features with a real-time agent monitoring dashboard helps to improve your agent productivity and customer engagement with advanced analytics. *astTECS also offers a complete call recording solution for your business with real time dashboards.