ConnectWise ScreenConnect vs. Parallels Desktop for Mac Comparison


ConnectWise ScreenConnect ConnectWise	Parallels Desktop for Mac Parallels	+	+
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ISL Light is a powerful tool that helps IT staff and support technicians solve problems remotely, either through unattended access, remote support or even though screen-sharing on mobile devices. It works cross-platform and offers 256-bit encrypted sessions with all standard remote access features plus some important extras: single-sign-on (SSO), session recording, live chat, videocall, multi-monitor support, file transfer, reporting and many more. Users can choose between cloud or on-premise service. ISL Online license does not limit the number of users, workstations and clients you support. It's a reliable and highly secure software used in all industry sectors including banks, hospitals, governmental institutions and insurances. 1,568 Ratings Visit Website NinjaOne NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. 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About ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools. Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed. Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. Not sure which version you need? Try all the features and we'll guide you on the best fit for your situation. Free 14-day trial, no credit card required.	About Whether you need to run Windows programs that don’t have Mac versions, or you are making the switch from PC to Mac and need to transfer your data, Parallels Desktop has you covered. Develop & test across multiple OSes in a virtual machine for Mac. Access Microsoft Office for Windows and Internet Explorer. Fast—run Windows apps without slowing down your Mac. Quickly move files, apps and more from a PC to a Mac. Use Windows side-by-side with macOS (no restarting required) on your MacBook, MacBook Pro, iMac, iMac Pro, Mac mini or Mac Pro. Share files and folders, copy and paste images and text & drag and drop files between Mac and Windows applications. Parallels Desktop automatically detects what you need to get started so you are up and going within minutes! If you need Windows, you’ll be prompted to Download and Install Windows 10 OR Choose your existing Windows, Linux, Ubuntu, or Boot Camp installation.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience MSP, cloud, VAR, audio/visual, internal IT, and managed security providers	Audience Anyone who wants to run Windows on a Mac
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $27 per month Free Version Free Trial	Pricing $99.99 per year Free Version Free Trial
Reviews/Ratings Overall 4.5 / 5 ease 4.9 / 5 features 4.8 / 5 design 4.3 / 5 support 4.6 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information ConnectWise Founded: 1982 United States screenconnect.connectwise.com/	Company Information Parallels Founded: 1999 United States www.parallels.com/products/desktop/
Alternatives Zoho Assist Zoho	Alternatives ConnectWise ScreenConnect ConnectWise
ISL Light Remote Desktop ISL Online	VMware Fusion Pro Broadcom
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Categories Co-Browsing Customer Service Help Desk Meeting MSP Remote Desktop Remote Support Remote Video Support Remote Work Video Conferencing Web Conferencing	Categories Hypervisors Virtual Desktop (VDI) Virtual Machine Virtualization
Show More Features Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management MSP Features Backup Management Billing & Invoicing CRM Dashboard Help Desk Issue Management Live Chat Patch Management Privileged Access Management (PAM) Project Management Remote Access Remote Systems Monitoring Scheduling Meeting Features Action Item Tracking Agenda Management Attendee Management Board Meetings Committee Meetings Internal Meetings Invitation Management Legislative Meetings Materials Management Meeting Feedback Meeting Preparation Tools Meeting Room Booking Minutes Management Post-Meeting Tools Scheduling Travel Management Voting Management Remote Desktop Features Chat Cross-Platform Access File Transfer Group View Mobile Device Access Multi Monitor Support Record Remote Sessions Remote Print Remote Wake User Management Remote Support Features Diagnostic Tools File Transfer Live Chat Real-time Chat Remote Control Screen Sharing Session Recording Session Transfer Surveys & Feedback Remote Work Features Collaboration Credential Management Electronic Signature Employee Monitoring Live Chat Meeting Management Project Management Remote Access Remote Support Screen Sharing Softphone Task Management Time Zone Tracking Video Chat Web Conferencing Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Web Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard	Show More Features Virtualization Features Archiving & Retention Capacity Monitoring Data Mobility Desktop Virtualization Disaster Recovery Namespace Management Performance Management Version Control Virtual Machine Monitoring
Integrations Acronis Cyber Protect AuthPoint ConnectWise Automate CyberFOX Password Manager CyberQP Datto RMM Delinea Cloud Access Controller Freshdesk HPE Consumption Analytics Microsoft 365 Microsoft Excel Microsoft Planner Microsoft Power Apps Microsoft Word Naverisk RMM & PSA NinjaOne Slaask SmartConnect ThinPrint ThreatLocker Show More Integrations View All 20 Integrations	Integrations Acronis Cyber Protect AuthPoint ConnectWise Automate CyberFOX Password Manager CyberQP Datto RMM Delinea Cloud Access Controller Freshdesk HPE Consumption Analytics Microsoft 365 Microsoft Excel Microsoft Planner Microsoft Power Apps Microsoft Word Naverisk RMM & PSA NinjaOne Slaask SmartConnect ThinPrint ThreatLocker Show More Integrations View All 10 Integrations
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