Service Center

Service Center

Office Ally
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About

Built with insurance claims and risk management in mind, our software features live dashboards, detailed reporting functionality, business intelligence tools, and the latest security technology. FileHandler Enterprise™ has become the benchmark for claims administration and risk management information systems (RMIS) in the industry. Our intuitive claims management software is great for third party administrators (TPA's), insurance carriers, risk pools, risk management companies, and a variety of other business professionals looking to make better and faster claims management decisions. No matter your size, our software is scalable from one employee to thousands. FileHandler Enterprise™ software will help you manage and close claims quickly, process payments to parties or vendors, and provide advanced reporting necessary to manage your business.

About

Service Center by Office Ally is a trusted Revenue Cycle Management and patient payments platform used by more than 80,000 healthcare providers and health services organizations, which process more than 950 million transactions annually. Service Center is a cost-effective solution enabling providers to control their revenue cycle. With a user-friendly interface, Service Center helps providers check and verify patients’ eligibility and benefits, submit, correct, and check the status of their claims online, and receive remittance advice. Accepting standard ANSI formats, data entry and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Supports carriers, public entities, third-party administrators, and self-insured organizations in administering claims for all lines of business, including auto, liability, property, and workers compensation.

Audience

Healthcare providers interested in an effective revenue cycle management system

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$0
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.6 / 5
support 4.6 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

JW Software
Founded: 1989
United States
www.jwsoftware.com

Company Information

Office Ally
Founded: 2000
United States
cms.officeally.com/lp/service-center

Alternatives

Duck Creek Claims

Duck Creek Claims

Duck Creek Technologies

Alternatives

Guidewire ClaimCenter

Guidewire ClaimCenter

Guidewire Software
Claims Manager

Claims Manager

JDi Data
A1 Tracker

A1 Tracker

A1 Enterprise
Azalea EHR

Azalea EHR

Azalea Health

Categories

Categories

Claims Processing Features

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Insurance Claims Management Features

Claims tracking
CRM
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Risk Management Features

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
Internal Controls Management
IT Risk Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

Claims Processing Features

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Medical Billing Features

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Revenue Cycle Management Features

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

Integrations

Accuro EMR
Amazing Charts EHR
Apollo PT Practice Management Software
ChiroSpring
Claimat EMR
CombineHealth AI
Delphi
DuxWare
ECLIPSE
HENO
Harris CareTracker
MedInformatix
NPAWorks
NextGen Healthcare EHR
OpenEMR
Prompt
ReliaTrax
Sunwave
Unified Practice
Welligent EHR

Integrations

Accuro EMR
Amazing Charts EHR
Apollo PT Practice Management Software
ChiroSpring
Claimat EMR
CombineHealth AI
Delphi
DuxWare
ECLIPSE
HENO
Harris CareTracker
MedInformatix
NPAWorks
NextGen Healthcare EHR
OpenEMR
Prompt
ReliaTrax
Sunwave
Unified Practice
Welligent EHR
Claim FileHandler Enterprise and update features and information
Claim FileHandler Enterprise and update features and information