Salesforce Agentforce Energy & UtilitiesSalesforce
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Salesforce Agentforce Net ZeroSalesforce
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Related Products
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About
Agentforce Energy & Utilities, formerly Energy & Utilities Cloud, is Salesforce’s industry-specific AI CRM built for energy providers and utilities. It unifies customer, asset, and operational data on a single platform designed for regulated and competitive markets. The solution delivers built-in automation, predictive and generative AI, and real-time insights to improve service and efficiency. Smart Utility Contact Center tools empower agents with full customer visibility and next-best actions. Industry-specific CPQ supports complex quoting for commodities and non-commodity products. A comprehensive energy and utilities data model enables seamless sales, service, field operations, and asset management. Agentforce Energy & Utilities helps organizations lead the energy transition while boosting growth and sustainability initiatives.
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About
Agentforce Net Zero, formerly Net Zero Cloud, is Salesforce’s sustainability management platform built on the world’s #1 AI CRM. It centralizes environmental and operational data to help organizations measure, manage, and report on sustainability initiatives. The platform automates carbon accounting by converting energy, travel, and fleet data into emissions aligned with the Greenhouse Gas Protocol. Agentforce AI enables teams to ask natural language questions, generate insights, and automate complex reporting tasks. Framework-specific report builders support compliance with standards such as CSRD, SASB, GRI, and CDP. Net Zero Cloud also consolidates Scope 1, 2, and 3 emissions data across suppliers and subsidiaries. It helps organizations transform sustainability efforts into measurable business value and strategic decision-making.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Agentforce Energy & Utilities is ideal for regulated and competitive energy providers, utilities, and clean energy organizations seeking an AI-powered CRM to unify operations, improve customer engagement, and advance sustainability initiatives
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Audience
Agentforce Net Zero is ideal for enterprise sustainability teams, ESG leaders, and operations executives seeking an AI-powered platform to manage carbon accounting, compliance reporting, and sustainability strategy
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$275 per month
Free Version
Free Trial
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Pricing
$48,000 per year
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/energy-utilities/cloud/
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/net-zero/cloud/
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Categories |
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Integrations
CloudHub
Microsoft 365
Microsoft Word
Salesforce
Salesforce Agentforce
Salesforce Agentforce Field Service
Salesforce CRM Analytics
Salesforce Data 360
Slack
Tableau
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Integrations
CloudHub
Microsoft 365
Microsoft Word
Salesforce
Salesforce Agentforce
Salesforce Agentforce Field Service
Salesforce CRM Analytics
Salesforce Data 360
Slack
Tableau
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