Related Products
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About
You’re already using HubSpot and WhatsApp But have you integrated them yet? HubSpot + WhatsApp helps small businesses continue to service customers on WhatsApp, while ensuring the conversations are mapped in the HubSpot CRM! HubSpot + WhatsApp will enhance HubSpot to give you a 360 degree view of your customer service communication! Integrate HubSpot + WhatsApp and use WhatsApp the way you use HubSpot’s other awesome tools! Create and save templates, send messages and much more! Use HubSpot to do customer service, on WhatsApp: one messaging from within HubSpot. See the conversation history on the contact’s timeline on HubSpot. No need to keep your phone next to you. Send text/ photos/ videos/ urls. Receive and record all incoming messages. Create and store message templates. Use WhatsApp messages as HubSpot triggers (not actions) in workflows. You cannot do bulk or automated messaging using this tool.
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About
An easy-to-use and implementing Customer Success Management-Tool (CSM) in existing tool landscape for small and medium sized companies (SMEs).
Currently with an integration of CRMs like HubSpot and ticketing systems like Zendesk for calculating customers Health Score based on ticketing and accounting KPIs.
Further functionalities via Apps like Zapier and Zendesk App.
Possibility to add own-defined recommended actions or using pre-defined ones.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
HubSpot users looking for a chat software to interact with customers on their preferred channel
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Audience
SaaS B2B
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$99 per month
Free Version
Free Trial
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Pricing
$16.99/month/admin account
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationNiswey
Founded: 2011
India
www.niswey.com
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Company Informationeasy_CSM
Founded: 2021
Germany
easycsm.de/en/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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Integrations
HubSpot CRM
HubSpot Customer Platform
HubSpot Service Hub
WhatsApp
Zapier
Zendesk
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Integrations
HubSpot CRM
HubSpot Customer Platform
HubSpot Service Hub
WhatsApp
Zapier
Zendesk
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