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About

You’re already using HubSpot and WhatsApp But have you integrated them yet? HubSpot + WhatsApp helps small businesses continue to service customers on WhatsApp, while ensuring the conversations are mapped in the HubSpot CRM! HubSpot + WhatsApp will enhance HubSpot to give you a 360 degree view of your customer service communication! Integrate HubSpot + WhatsApp and use WhatsApp the way you use HubSpot’s other awesome tools! Create and save templates, send messages and much more! Use HubSpot to do customer service, on WhatsApp: one messaging from within HubSpot. See the conversation history on the contact’s timeline on HubSpot. No need to keep your phone next to you. Send text/ photos/ videos/ urls. Receive and record all incoming messages. Create and store message templates. Use WhatsApp messages as HubSpot triggers (not actions) in workflows. You cannot do bulk or automated messaging using this tool.

About

An easy-to-use and implementing Customer Success Management-Tool (CSM) in existing tool landscape for small and medium sized companies (SMEs). Currently with an integration of CRMs like HubSpot and ticketing systems like Zendesk for calculating customers Health Score based on ticketing and accounting KPIs. Further functionalities via Apps like Zapier and Zendesk App. Possibility to add own-defined recommended actions or using pre-defined ones.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

HubSpot users looking for a chat software to interact with customers on their preferred channel

Audience

SaaS B2B

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$99 per month
Free Version
Free Trial

Pricing

$16.99/month/admin account
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Niswey
Founded: 2011
India
www.niswey.com

Company Information

easy_CSM
Founded: 2021
Germany
easycsm.de/en/

Alternatives

Alternatives

Freshsuccess

Freshsuccess

Freshworks
SyncMate

SyncMate

Assistro
HubSpot CRM

HubSpot CRM

HubSpot
HubSpot CRM

HubSpot CRM

HubSpot

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

HubSpot CRM
HubSpot Customer Platform
HubSpot Service Hub
WhatsApp
Zapier
Zendesk

Integrations

HubSpot CRM
HubSpot Customer Platform
HubSpot Service Hub
WhatsApp
Zapier
Zendesk
Claim Niswey WhatsApp HubSpot Automation and update features and information
Claim Niswey WhatsApp HubSpot Automation and update features and information
Claim easy_CSM and update features and information
Claim easy_CSM and update features and information