Best OSS/BSS Systems - Page 2
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IconWave Radius
iconwavetech
A complete end to end OSS/BSS Solution Platform which helps ISP's and telecom operator run their broadband business. The solution helps service providers streamline their operations , automate billing, reduce infrastructure costs and expand business at a faster pace. We believe in working as an extended team to our clients and understand the need of immediate support when needed. Due to no license purchase investments on database and OS , our solution helps reduce capital investments in hardware Infrastructure. Our solution is accessible to teams who are on the field and need instant access to data to perform their duties. Accessibility to data is provided through Mobile Apps. Our well defined processes and guidelines helps in easy and faster migration without hassels. Our solution is highly scaleble which can support million of subscribers from a single instance. -
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Flolive
Flolive
A cloud based connectivity management, device management, billing and core network with flexible deployment models to get your IoT projects up and running with low TCO and quick time-to-market. Using advanced user and control plane separation technology, we offer high flexibility from our globally distributed local packet gateway array. Specially designed to meet the needs of narrowband, battery-operated device-to-cloud use cases. A modern, holistic business suite for mobile operators and IoT service providers, and for the IoT connectivity market at large. Our BSS includes an innovative multi-tier billing and rating system and out of the box functionality to launch new IoT business models. Innate, multi-layered and uncompromised security from multiple angles protects IoT devices, their data and connectivity against cybersecurity threats. -
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TriOSS
Nayatel
TriOSS is a GPON automation solution to perform user’s creation and service provisioning instantly, in FTTH networks. It saves operational costs in terms of technical man-hours, increases efficiency and drastically reduces provisioning and fault identification time, thus improving quality of service and customer experience. TriOSS acts as a black box that connects with the NMS (Network Management System) to perform its functions on both OLT (Optical Line Terminal) and ONT (Optical Network Terminal). Automated ONT configuration and service provisioning is available in real time as well as one-click configuration method. There are multiple options for Customer data management pertaining to a billing mechanism. You can choose from day-wise or time-dependent crones for implementation of all related functionalities. -
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Huawei OSS-as-a-Service
Huawei
OSS-as-a-Service is a business and delivery model that offers holistic OSS capabilities through a services partner relationship with CSPs over the term of a multi-year contract. A well integrated OSS suite that processes high quality operational data enables CSPs to increase automation and business agility, resulting in improved operational efficiencies, reduced OPEX, faster TTM and enhanced customer experience. Yet, as crucial as they are to CSP operations, the only two viable OSS sourcing options available to CSPs to date were to either purchase a COTS (Commercial Off-The-Shelf) software package and complimentary support services to address back-office fulfillment and assurance processes or, to undertake their own in-house OSS development. OSS-as-a-Service is a business and delivery model that offers holistic OSS capabilities through a services partner relationship with CSPs over the term of a multi-year contract. -
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Azotel SIMPLer
Azotel
The WIB or ‘WISP in a Box’ enables operators to deliver contract based services to their customers/subscribers. Subscribers typically sign a contract for a specific service type and are billed on a regular basis for same e.g. monthly or quarterly. The WIB enables operators to define a broad range of connectivity products, including leased line and high-end dedicated bandwidth. It is therefore ideal for serving the corporate, enterprise, residential and SME markets. The Hosted / SaaS (Software as a Service) category allows operators to access the full suite of SIMPLer functions, without any of the hassles of setting up and maintaining servers. In addition all data is hosted in a secure environment as part of the service with essential backup procedures already in place. It is an ideal approach for many operators, especially those that are starting out. -
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Optiva BSS Platform
Optiva
The Optiva BSS Platform is an end-to-end customer and revenue management solution that monetizes innovative services and delivers a high-quality customer experience. The platform allows operators and MVNOs to utilize real-time billing, charging, and fulfillment to differentiate themselves from the competition and maximize profitability. The suite supports 2G through 5G on a single platform, giving operators the tools they need to deliver a more advanced and personalized user experience cost-effectively. Optiva BSS Platform is a pre-integrated solution that goes beyond traditional billing. It allows for store-front provisioning, monetization, and cross-service promotions to be delivered in real time. It is designed for the cloud and can be deployed in public and private environments, and it delivers rapid launch and lowers TCO. The suite addresses all the monetization requirements of a service provider. -
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Nokia OSS
Nokia
Nokia’s insightful OSS portfolio together with 5G future X network architecture with digital value platforms and Nokia’s expertise puts CSPs in a unique position to demonstrate digital-native behavior and more autonomous decision-making. The new OSS allows moving from independent processes to living and dynamic lifecycle management with closed-loop automated capabilities. It is designed around automation, intelligence, and closed-loop service lifecycle management to deliver an exemplary OSS experience. The journey towards new OSS is a transformational one of the standalone capabilities that come together, the consolidation of the operations with assurance moving from network and service focused to customer and business paradigm and to zero-touch automation The new OSS unifies operations to support next-generation digital services, new value chains, and partner ecosystems. -
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HPE OSS Fulfillment
Hewlett Packard Enterprise
HPE OSS Fulfillment is the HPE implementation of service operations factory (SOF) customer onboarding services. It covers the entire fulfillment process stack as defined by the Business Process Framework (eTOM) from the TM Forum—including product catalog-based order management, activation of network and service infrastructure, maintenance of service and resource inventories, and change and configuration management. These efficient fulfillment processes and tools are essential for you to bring new services quickly to the market. It also enhances customer experience through self-service portals and provides superior service delivery and quality. Achieving greater agility, along with reduced complexity and cost of the overall end-to-end fulfillment process, often requires a complete transformation of operations support systems (OSS) to consolidate fragmented tools, processes, and organizations. -
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Auris
Auris
Auris provides simple and innovative cloud-based OSS/BSS core digital platforms to Service Providers, enabling them to monetize missed opportunities in the digital economy. A trusted partner since 2002, Auris offers its partners one-stop-shop solutions that enable its clients to focus on their business. Auris combines technology and business knowledge to work as one. Cima Connected Life offers healthcare organizations a ubiquitous platform to manage their patients in the most desired and cost-effective environment, their residential home. -
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RaptrDXP
Knot Solutions
Industry leading cloud BSS digital experience platform for Mobile virtual network operators (MVNO) and communications service providers (CSP). With RaptrDXP™, businesses can now rapidly migrate, extend and modernize with our cloud-native out-of-the-box comprehensive BSS digital stack at a lower TCO. Businesses can now leverage the power of fully pre-configured BSS functionality on the cloud for a unified customer view, improved productivity at lower costs, better CX, and improved TCO as you scale operations for growth. Our cloud-native BSS SaaS offering, built on microservices architecture, offers quick deployment cycles to deliver business-ready digital solutions. MVNOs and CSPs can quickly reach efficiencies of scale by leveraging out-of-the-box BSS modules and functionality to seamlessly support all their growing business and operational needs. Talk to us today or drop us a mail for a no obligation free demo and trial (T&C apply). -
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Mavenir Digital Enablement (MDE)
Mavenir
The Mavenir Digital Enablement (MDE) platform helps CSPs innovate freely, respond to market demands quickly, and fully monetize new 5G business models. Mavenir’s Digital Enablement (MDE) is a cloud-native, catalog-driven digital BSS that enables CSPs to easily create new 5G digital offerings or complete the 5G network transformation with charging and mediation functions and can also be used to design a digital marketplace experience, bundling cross-industry partner products and services into unified offerings. MDE is built on a MACH (Microservice, API First, Cloud Native, Headless frontends) architecture that can run as a comprehensive BSS or importantly, as a digital overlay with existing legacy BSS for minimal risk and disruption. BSS digital overlay systems can help CSPs to maximize returns in the 5G era. -
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Infonova SaaS BSS
Beyond Now
A pre-integrated, secured, complete-suite BSS (business support system) that grows as your business grows. Delivered as SaaS, it helps CSPs reduce cost, increase automation, accelerate speed to market, and cut heavy operational and maintenance workload – while also ensuring business and IT have complete visibility, insight and control. Infonova SaaS BSS is built on future-proof, secured cloud-native technology with Open APIs, and containerized micro-services architecture, supporting all lines of business – consumer, SMB, enterprise, wholesale – on a single BSS. With a strong technology foundation and successful implementations across many communication providers from all geographies and all sizes, you can deploy Infonova SaaS BSS with confidence. -
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HERO
Mobilise
HERO is a fully customisable app that helps you provide a first-class connectivity solution, delivering outstanding customer experiences. Launch a fully branded, customisable digital app on top of your existing infrastructure. Support your customers throughout their service lifecycle. From onboarding, eKYC, payment processing, subscription management, to in-app eSIM activation. HERO mobile app gives your customers a 360-degree view of their service, anytime, anywhere. Build rich data analytics on user profiles and service consumption from digital channels, the network, and third-party services. A fully branded web portal provides engaging self-care and marketplace capabilities for a consistent omnichannel experience. In-app eSIM activation simplifies your customers mobile service setup to a single tap. eSIM provisioning, comprehensive customer analytics, full-service monitoring and all the right tools needed to manage the whole customer lifecycle are included in HERO. -
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Beyond Now
Beyond Now
Our AI-powered ecosystem orchestration and digital platforms empower you to harness advanced technology and partner ecosystems as key drivers of growth and innovation. With our leading BSS, Marketplace and digital platforms, we enable you, your partners, and your customers to effortlessly collaborate, innovate, create, sell, fulfill, monetize, and manage cutting-edge technology solutions - efficiently and at scale. Find out more about how our Beyond Now cloud-native digital business platform enables you to grow through introducing new business models, collaborating, co-innovating and co-inventing with a partner ecosystem, to create new solutions quickly and easily, with low risk and cost, starting small and scaling with success. -
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Gigs
Gigs
Everything you need to launch phone and data plans, all in one place. Wholesale connectivity, checkout, payments, tax and compliance. We’ve built it, so you don’t have to. Start selling eSIMs and SIM cards with talk, text and data on the world’s best networks. Mix and match Gigs’ integrated suite of products to launch your own branded mobile service, and watch the revenue roll in. Launch a checkout and comprehensive plan management site in your own branding, without writing a single line of code. Manage recurring billing, refunds, taxes and payouts without integrating a 3rd party payment provider. Reduce support overhead by 95% with instant sales and always-on customer service. Resolve support queries with one click. Every subscription, metric, payment, SIM and device, all in one interface. Dashboard is always included, no matter what implementation path you choose. -
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LotusFlare
LotusFlare
LotusFlare is a cloud-native digital commerce and monetization platform designed primarily for communications and media service providers, enabling them to modernize legacy systems, improve customer experience, and create new revenue streams through a unified, scalable infrastructure. Its core product, Digital Network Operator (DNO) Cloud, functions as a full-stack business support system that integrates billing, customer management, API monetization, and digital service delivery into a single platform built on a microservices architecture. It allows organizations to rapidly launch new digital brands, experiment with business models, and deploy services without being constrained by traditional telecom infrastructure. It is developed “from customer experience down,” meaning that user journeys and engagement are prioritized first, with technology built to support seamless and personalized interactions across mobile apps and web environments. -
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IN4.BSS
in4COM Group
Multiple types of products, services and transactions/events are managed instantly. Product and services catalog and order management workflows. Automated billing and financial document generation for all parties. Client charges and partner settlements are based on details of service transactions/events. Service providers can have a number of different partners (b2c and b2b clients, agents, vendors, dealers, telecom providers, cloud services platforms etc.) with different billing rules and hierarchies within the universal business scenario. Rating and billing rules take into account type of the client and/or partner in the transaction/event chain (revenues, costs, way the settlement is calculated, etc. -
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CSG Encompass
CSG International
In today’s digital world, operators need to do everything from creating personalized offers in real time to consumer markets of one, to managing enterprise customers with hundreds to thousands of relationships. This will require increasing process agility, go-to-market pricing and bundling flexibility, and precision insights across all operations, from customer care to network management, from charging to revenue management, from content to partner management and beyond. CSG Encompass is a single solution for real-time rating, charging and billing, reducing costs and increasing consistency across your organization. Launch new services and scale quickly with a future-proofed architecture that grows with your business. Offer any pricing model and accept any type of payment, and maintain a unified view of the customer with pre-integrated customer management. -
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CommVergence
CommSoft
Billing can be a complex process that requires careful attention-to-detail and demands top quality service. With iCommVergence, you can effectively provide billing for all of today’s current telecommunications services and stay prepared for tomorrow’s challenges. This automated solution can help you send bills out on time, typically requiring less resources and time than you spend today. Take advantage of a single system, next-generation OSS/BSS solution that can help you: Conduct all of your billing functions from a single system. Implement table-driven functionality for extended flexibility. Deliver a superior CSR experience. Foster a converged multi-service environment. Develop a rules-driven engine for flexibility. Handle all billing, customer care, rating, trouble management, payment and POS functions. Integrate web-service driven technology to third parties. Realize flexible bundling and discounting options. Improve overall workflow processes. -
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With state-of-the-art customer engagement capabilities, advanced 5G and IoT service design, delivery and monetization capabilities, and embedded AI / machine learning-based use cases, our latest cloud-native, microservices-based open & modular CX. Whether you want to strengthen your digital commerce initiatives, beef up your customers’ digital experience throughout every engagement and touchpoint, or launch advanced 5G offerings to quickly monetize your network investment, Amdocs Customer Experience Suite delivers full flexibility to define your transformation strategy and modernization path based on your business priorities. With our microservices-based, open and modular portfolio that’s aligned with industry standards, we will modernize your legacy stack and accelerate your journey towards cloud-native business applications and network.
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CSG Ascendon
CSG
Independent of industry, an incumbent or new entrant, organizations must be able to quickly launch, learn from and scale digital service offerings to stay relevant, build brand loyalty and maintain an enduring customer base in B2C, B2B and B2B2X environments. But change doesn’t happen overnight. You need to be able to get to market quickly while still optimizing the revenue you earn from traditional services. Ascendon is a software-as-a-service (SaaS), cloud-based platform that enables you to launch new digital services and quickly participate in the federated digital economy. Then move at your own pace toward a business model that dramatically reduces operational expenses, fully digitizes front- and back-offices and unites digital services, existing and new, into a single customer relationship. Move subscribers from legacy systems to Ascendon at your own pace while having all the functionality necessary to support a digital services program without added infrastructure. -
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Comarch Smart BSS
Comarch
Comarch Smart BSS is a comprehensive, all-in-one business support system. Our strong telecom pillars deliver customer-oriented service excellence inspired by recommendations of TM Forum and business partners’ guidelines. We streamline telco and non-telco businesses, by delivering flexibility in service definition and process execution. Smart BSS is supported by experienced technical and business-oriented specialists, ready to tailor our broad range of capabilities to your needs and challenges. We provide a single, integrated platform for various roles in your organization, covering sales agents, customer center employees, accountants, product managers, and technical service managers, and allowing you to define access permissions for individual users. Deliver customer satisfaction through smooth and seamless services. Ensure the highest quality of service through the simple, aesthetic self-care platform and smooth ticket management system. -
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Convergent BSS
Capgemini
Hyper connectivity and Digital Convergence are changing the landscape for customers as well as enterprises providing communications and digital services for the digital lifestyle. Service Providers are increasingly facing pressure to introduce new products and services faster, and to constantly innovate and lower their costs to remain competitive in this fast changing world. While this problem is felt by every service provider in the industry, it is particularly challenging for smaller regional operators who have a loyal customer base, but are constrained by limited resources and increasing competitive pressures from Tier 1 players in the market. Superior Customer Experience, with real-time balance management and notifications, support for multi-channel ordering and customer care, and self service capabilities from the web and the device. -
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Ericsson Digital BSS
Ericsson
Ericsson telecom charging and billing solutions are flexible, business-focused software solutions deployed in over 300 operators around the world. They are already supporting more than a billion customers worldwide, meeting the needs of operators, service providers and users alike. Spanning all B2C, B2B and B2B2X revenue streams, these solutions can help you evolve to capture and secure money streams and take advantage of business opportunities from both traditional telecom services as well as digital services, 5G and IoT. Plus, you’ll enjoy a converged platform that lets you handle all your users and services, regardless of payment option or access. Improve customer experience with data mediation that ensures correct data is collected from the network. Cloud-based, personalized and contextualized customer experience across multiple digital touchpoints. -
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Prodapt
Prodapt
With the ever-changing consumer demands, telcos must undergo a strategic transformation to survive and flourish in the digital marketplace. They need to innovate rapidly, offer new services, and support new integrations to ensure a positive customer experience. Prodapt helps telcos to transform their IT operations driven by next-gen technologies enabling them to become a Digital Service Provider (DSP). Our OSS/BSS transformation services helps Communication Service Providers (CSPs) to be agile, customer-centric and boosts their ability to launch new products and services at a faster pace. Market changes due to the unexpected global pandemic have accelerated the need for digital transformation in the CSP ecosystem. Given this scenario, CIOs are harnessing the rising potential of next-gen technologies to resolve the unprecedented implications created due to the pandemic. -
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Digitalization is undoubtedly one of our times most significant forces of change. New technologies, such as the SDN/NFV, artificial intelligence, 5G, and IoT bring a transformative impact across most businesses and industries. Digitalization plays a dual role as it redefines ways of working and core offerings and at the same time accelerates demand for what the industry produces. As you introduce virtualized and software-defined infrastructure, and prepare to expand business in the digital economy, automation is essential to re-scale and re-purpose your operations. Begin your journey to closed-loop, zero-touch operations and orchestration based on real-time data analytics. Ericsson Automated Network Operations is the portfolio of offerings that lifts the world of telecom OSS to a completely new level.
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Avante BSS
Avante
Avante develops cutting-edge convergent charging/billing platform and partner ecosystems, as well as solutions to integrate all business processes, reduce costs and effectively build interaction policies. Avante BSS is built on a modular architecture provides automation of all major business processes of the company. Depending on the needs, the solution can consist of the following products: - Convergent Billing System - Online Charging System - Workforce Management - Business Process Management - Customer Relationship Management - Product Catalog System - Campaign Management - Selfcare Portal - Data Management Platform - Loyalty Management - Mediation System - Service Provisioning - Account Management System - Customer Relationship Management - Partner Management System - Smart Control of Distribution - Interconnect Billing System -
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CompaxDigital
CompaxDigital
The only BSS Platform built for agility and speed. When you need to move fast, the flexible configuration of our BSS software adjusts to support growth across your business. Connect operations across the enterprise and accelerate your time to market. CompaxDigital supports B2C, B2B, and wholesale customers with a modern, innovative BSS platform. Convenient, centralized product information powers both your customer view of your offerings as well as building a master reference across all your lines of business. Make updates without coding/development work, so you can rapidly add, adjust, or retire offerings. Connect with your customers without heavy development cycles to create a unified customer experience. Users can access the information they need to support customers, which results in improved servicing, reduced support costs, and improved loyalty. -
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CDG Elements
CDG Elements
CDG Elements is a SaaS-delivered, open architecture OSS/BSS platform that empowers service providers offering broadband, data, utility, and interconnect services to create the optimal service ecosystem for growing their customer base, improving their BI, and deploying AI/ML and automation technologies to increase their operational efficiencies and revenue streams. We are operator-owned, operator-managed, and dedicated to revolutionizing the telecommunications industry through delivering operator-driven, innovative, open architecture OSS/BSS solutions that empower our clients to deliver exceptional services to their customers. CDG provides a platform for voice, video, data, circuit, and interconnect services for retail and wholesale broadband service providers and carriers. We deliver value to our clients through our open architecture, and operator-driven solutions that empower them to create the optimal service ecosystem for growing their customer base. -
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CSG Singleview
CSG International
CSG Singleview is a comprehensive, convergent billing and revenue management platform designed to support communication service providers in monetizing evolving network assets and deploying new business models. It offers a unified architecture that integrates policy, rating, charging, and billing functions, enabling efficient management of diverse services and subscription models. The platform's intuitive user interface and step-by-step offer builder empower employees to configure new products without requiring advanced technical skills, facilitating rapid market entry. Singleview supports both cloud and on-premises deployments, efficiently handling tens of millions of subscribers and processing hundreds of millions of transactions in real-time. Singleview's flexibility allows CSPs to monetize services across various networks, including wireless, wireline, IP, and next-generation networks.
