Bravo POS for Pawnbrokers

Pros: The MobilePawn feature is so valuable. It saves us so much time and customers can check on their account 24/7

Cons: It costs a lot monthly to use Bravo. It is worth it, but pricey

Overall: Always innovating. The periodic updates always bring value. They do a great job of communicating to their users.

Pros: A lot faster loan writing.
Finding merchandise is a breeze.
The Jewelry Estimator is one of my favorites.
Quick fixes from support and the amount of users who you can go to for help.

Cons: Searching for customers with their date of birth would be a lot easier.
Some of the stuff takes a lot of steps for one simple thing. +
Lots of options, but most cost extra.

Overall: In the end, I do not regret switching over to Bravo. I believe overall it is benefiting my business. No system is perfect but Bravo is making the attempt to try to be. What more could you ask for?

Pros: eBay integration.
Pictures of inventory items.
Updates are often.
There support team is fast when needed.

Cons: Some things you don’t know you need from the start but end up needing later on. Only thing I wish was there was a list from the start that showed what comes with what and a good explanation of what you may need to add on later.

Overall: Overall it’s a great software and sometimes I think “Oh this is a pain in the butt” on something but then realize it makes life easier in the long run. It is a subscription based platform but that also means updates are performed on a regular basis.

Pros: Bravo is cutting edge and constantly innovating to meet the demands of its customers and its customers' customers.

Cons: No software is perfect but Bravo is constantly improving their product based on their own research and most importantly the feedback of their customers.

Overall: I have been treated like royalty ever since switching to Bravo 3 years ago. Anytime I have had any issue or concern, I have been taken care of!

Pros: Bravo is easy use and I can train employee in a short amount of time.
It allows us to put limits on each employee based on where they are at in their training which saves money on mistake that happen with new employees.

Cons: When setting up new employees I almost always miss something that they need in the security setting because things in the security setting are not together or names don't show up the same as what is used in the program.

Overall: Over the last 6+ years I have seen Bravo as a company and the program has improve greatly.
They have always been willing to listen to me on what I think would improve the program.
That does not mean that they have done everything I would like but, if it is something that would improve the Bravo for all it's user they have done it.
The support staff that they have does a great job.
I look forward to seeing what they have to offer going forward.

Pros: The tightness of the program plus the endless possibilities and opportunities. It really spoon feeds the pawnbroker prices for buys, pawns, trades on all types of merchandise. The Jewelry Estimator is one of my favorites. Customer History is an extremely strong tool.

Cons: The learning curve from a management perspective. Not a big fan of menu type pricing.

Overall: Dependable, Solid, the best Software we ever used since 1985! They continue to improve with many new features and keep up with current technology and changes in the pawn industry could be their best trait.

Pros: The quick fixes from support and the amount of users who you can go to for help. There is a lot of changes that happen because they listen to every idea we come up with from the front lines.

Cons: The constant updates when starting bravo in the morning. Sometimes it slows things down for the early morning.

Overall: While I do find the constant updating mildly annoying, it does work out with any issues you run into that get fixed very quickly.

Pros: I like that I don’t have to sign back in when I make a mistake and start all over. There are so many features that it offers and has your numbers ready for you at a click of a button.

Cons: Some of the stuff takes a lot of steps for one simple thing. I wish there was a way to integrate to have messages from Shopkeeper come to the Bravo Home Screen instead of having to use my phone.

Overall: Best pawn service ever. It has been way better than pawn master. It is also super easy to use. It has been super easy to use.

Pros: Working in a pawnshop for over 11 years, giving my customers peace of mind when taking in their items was of most importance to me.

I loved having the ability to customize each transaction and being able to attach a picture of the item to the repair, pawn, or loan along with being able to input all the other little details that most systems do not allow.

I also continue to be impressed by all of the abilities with the Ad Hoc reporting.

Cons: I wish there was a way to bypass the process repair & mark completed.
That step is really only necessary when repairs are sent out of the store.

Overall: Overall, I love Bravo, they are constantly making more features and options available, and far surpass the multiple other systems I have tried in the past.
I also love that they take suggestions from their customers and implement them into the Bravo system.
Any time I have needed assistance I have gotten great support from their team.

Pros: Great interface.
Lots and lots of options to make running a shop easier.
Great customer service. One thing is really like is that they collect data to show the average pawn/buy/sell prices of items. If an item comes into the shop that I know nothing about, this really helps me out.

Ease of listing items for sale online is fantastic. I love this. I have sold many items within hours by doing nothing more than clicking a couple extra buttons to get it listed online.

Cons: Lots of options, but most cost extra.
A bit of a learning curve, but as stated the customer service is great and will help out when needed.

Overall: I switched from a different pawn software to Bravo. Bravo is much, much, better. I did a fair amount of research as well as asking other pawn shop owners/employees about it, and all had great things to say about Bravo. I recommend this software.