Connecteam

Pros: The whole system is extremely well thought out and the team are always on hand to help. The automatic reply states reply time is usually less than 5 minutes, I have never had to wait longer than 2 minutes for a response and I have always been given the answer I needed.

Cons: I can't really say I dislike anything with this system; everything that I feel could be improved on has been bounced over to the development team to be looked in to.

Overall: Very happy with the app, pc system and team. We have moved away from other system because this one covers everything and meets all of our needs!

Pros: Always willing help, and the team is quick at responding! Every time I need help with something they are there!

Cons: There is nothing negative to say about the company!

Overall: Compared to many other companies they are always answering fast and with great attitude. I would highly recommend using Connecteam.

Pros: It is an all-in-one app that includes scheduling, time clocks, communication, and forms.

It is very easy to set-up and use. There are several youtube videos that the administrator can use to help them set the system up. I was also able to direct employees to the youtube's "User Manual" playlist so they could understand how to do some of the functions.

I chose this platform after searching for a basic timeclock. This application was far more affordable than any other platform I researched, which did not include scheduling or communication tools. With Connecteam, you get a lot functionality for the price!

I have encountered a couple of "glitches" on my launch pad and the Connecteam support team was able to fix them within an hour.

My employees love having a way to communicate, clock in/out, view the schedule, and submit electronic reports all from one app instead of several.

The directory is an easy way for employees to view contact information for not only co-workers, but also the facilities that we transport to (we are an ambulance service).

Cons: I wish their could be a setting to have the time clock automatically round to the nearest 15-minute.

I would like to see the library accept PDF document uploads.

Overall: So far we all love this app! It has improved communication between shifts and administration. The employees love having an all-in-one app where they can access all of their work tools in one place.

Our administration like how easy the set-up was as the platform is very user friendly and mostly self-explanatory for anyone with past experiences using scheduling or time clock software. We also like the ability to pull reports quickly and easily.

Pros: I like that I can access the schedule from my mobile device no matter where I am.
The app allows me to communicate with all of my officers in just one message, or connect them individually. I can also post to a message board such as our competitions or stats.

Cons: The view on my phone is different from my computer view. When I try to fill open contracts, I would love to see the officers that are not scheduled like on the computer view verses just the scheduled officers.

Overall: The Tech team was out of this world. I run a 1.5 million a year security company and I use this app to facilitate all my scheduling for my officers. This was a quick learning curve for me and I deleted the whole schedule. The Tech guys stayed on top of it until they fixed the situation that I caused. lol Mr. Yaron kept me informed every step of the way. Thanks guys

Pros: If you have to manage people this app is great. You can map out training, daily tasks, schedules, time clocks, and more.

Cons: I haven't found a single major issue yet. Keep up the good work.

Overall: I love the drive these guys have to make their app better. I would say on average there is a new update every month. It isn't rushed product you pay for that never gets improved. They listen.

Pros: Amazing and fast service.
Ease of use.
Geo tagging and location settings are really easy to set up.
Live updates sent to mobiles make work life easy.

Cons: There isn't much to pick at that I don't like as I haven't experienced any issues.

Overall: Customer support helped with everything I needed at almost an immediate response. The live chat function makes getting in contact with customer support as easy as it sounds.

Pros: Customer service is amazing- instant and useful. Overall ease of use- very intuitive and easy for employees. Robust features- lots of different apps/features to make this the only app you will need.

Cons: No payroll pushing! we have to manually enter time worked into QuickBooks. No employee GPS tracking while clocked in during the shift.
Break time on clock and schedule view is a bit confusing for some employees.

Overall: Very good. Just missing two key features. Hoping the team will add more features in the future. Highly recommend this app.