Rothmann IT Service DeskTop News

the function PrintRelationTable in the class htmlTckUrgImpPri prints out a csv-file that mirrors the service structure of incident history. to print the structure change the url to print out:

http://[link to itsdt]/templates/tree/frameset.php?menuAction=htmlTckUrgImpPri.PrintRelationTable

change the url in your browser to -->
english : http://localhost/itsdten/
german : http://localhost/itsdt/

i've to change the name of the os product from ITILSDT to ITSDT rsp. Rothmann IT Service DeskTop.
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