Best On-Premises Digital Employee Experience (DEX) Management Software

Goliath Performance Monitor with embedded intelligence and automation enables IT professionals to anticipate, troubleshoot, and document end-user experience issues regardless of where IT workloads or users are located. It focuses on the 3 main areas most likely to cause support tickets to be opened, initiating a logon, the logon process, and in-session performance. Our technology is designed to proactively alert you to end-user experience issues before they happen and if they do give you the data to troubleshoot them quickly. Then, provide you the objective evidence in the form of reports and historical metrics so that proof exists to justify fixed actions to prevent future issues. Goliath Performance Monitor provides broad and deep visibility that allows you to troubleshoot VDI environments with the most comprehensive performance data available. Now, support teams and administrators can quickly identify where in the delivery infrastructure a problem is occurring.

OCI Application Performance Monitoring (APM) is a service that provides deep visibility into the performance of applications and enables DevOps professionals to diagnose issues quickly in order to deliver a consistent level of service. Organizations depend on their applications to support core business processes and need to take proactive steps to ensure that online customers can successfully access information and complete transactions in a timely manner. Using APM, customers have been able to reduce application performance glitches by 90% with less effort and cost. APM is a robust implementation of a distributed tracing system as a service. It enables devops teams to track every step of every transaction (no sampling, no aggregation) of new and older applications running on OCI, on-premises, or on other public clouds. The service provides effective monitoring for microservices-based applications as well as legacy, multi-tier applications.

Managing Microsoft Teams and Microsoft Office 365 application performance requires deep insight into the real user experience as well as coordination between IT departments and service providers that each work with different tools with different objectives. IT teams often struggle to qualify and solve application performance or voice quality issues because available data from user feedback and traditional monitoring tools don’t provide substantial insight into the user experience. Martello Vantage DX™ gives IT teams complete end-to-end visibility of Microsoft 365 user experience to rapidly detect and resolve problems before they impact the user experience. Detect, alert and anticipate user experience challenges. Qualify and prioritize IT and third-party issues impacting Microsoft Teams and Microsoft Office 365. Ensure optimal Microsoft service productivity for your business lines.

The fastest, easiest, and most accurate way to understand the experience your teams have with their digital workplace. With DEX Insight’s application usage analytics, you'll see where your teams are spending their time to understand the tools that are and are not driving value for your business. Collect sentiment while employees use any internal or licensed software application to support data-driven decisions about the tools and applications in your tech stack. Simply install DEX Insight in the background on your employee’s devices and browsers in minutes. Soon you’ll have an understanding of the sentiment, usage, and return on the tech of any tool in your company’s stack. We all depend on software to do our work. The problem is, most digital transformation efforts result in bloated tech budgets with lots of waste and frustrated employees with too many tools. Our goal is to improve the relationship that teams have with their technology to make a happier, more productive workforce.

Simply and securely deliver and manage any app on any device with Workspace ONE, an intelligence-driven digital workspace platform. Workspace ONE integrates access control, application management and multi-platform endpoint management into a single platform and is available as a cloud service or on-premises deployment. Enables enterprises to maximize employee engagement and productivity by empowering employees with a personalized experience and Day One access to any app on any device. Embrace a single, cloud-native solution for unified endpoint management—for any device and any use case. Eliminate silos and manage every device and app type faster, with fewer point solutions and more capabilities. Secure devices, users, and data with conditional access, automated patching, and configuration policies to achieve a comprehensive Zero Trust security approach.

Centreon is a global provider of business-aware IT monitoring for always-on operations and performance excellence. The company’s holistic, AIOps-ready platform is designed for today’s complex, distributed hybrid cloud infrastructures. Centreon monitors the complete IT Infrastructure from Cloud-to-Edge for a clear and comprehensive view. Centreon removes blind spots, monitoring all equipment, middleware and applications that are part of modern IT workflows, from on-premise legacy assets to private and public cloud environments, all the way to the edge of the network, where smart devices and customers combine to create business value. Centreon is constantly current, able to support the most dynamic environments. With auto-discovery capabilities it can keep track of Software-Defined Network (SDN) elements, AWS or Azure cloud assets, Wi-Fi access points or any other component of today’s agile IT infrastructure.

Login VSI helps organizations proactively manage the performance, cost, and capacity of their virtual desktops and applications wherever they reside - traditional, hybrid, or in the cloud. Our Login Enterprise platform is 100% agentless and can be used in all major VDI and DaaS environments, including Citrix Virtual Apps and Desktops, VMware Horizon, and Microsoft Azure Virtual Desktop (AVD). With 360° proactive visibility, IT teams can plan and maintain successful digital workplaces with less cost, fewer disruptions, and less risk. Founded in 2012, Login VSI is headquartered in] Boston, Massachusetts, and Amsterdam, Netherlands. Visit loginvsi.com and follow @loginvsi.

Workelevate is a DEX platform which supports end users for IT, HR and Field Ops related issues for enhanced employee experience. It seamlessly automates and deliver responses for IT Support queries with help of Self Servicing Conversational AI Chatbot, Self healing agent and fully equipped admin console. Our DEX platform is capable of integrating with ITSM's like Service now, BMC, Zoho desk, Symphony Summit and custom ITSM's. We can also integrate with HRMS such as, Darwin Box, Ramco, SAP Success Factors, People Strong and more. Our conversational chatbot integrates seamlessly with Google Workspace, Microsoft Teams, Slack, WhatsApp and leading browsers. For enterprise businesses that necessitate onsite support, we can tailor our service to include Conversational AI, Remote Support, and Onsite Support to meet the needs of the client. For smaller businesses, we recommend leveraging our 25+ years of experience and expertise in end-user management.