Concierge by Mad Mobile
The #1 retail mobile point of sale.
Elevate your retail business with Concierge, the mPOS system designed to enhance customer satisfaction and streamline operations. Delight your customers with associate clienteling and endless aisle retail solutions. Give the sales associate a 360-degree view of the customer, equipping them with tools to build customer relationships and increase sales. Endless aisle enables omnichannel inventory access meaning saving more sales. Empower associates to sell more with virtual selling capabilities on mobile. Use text, email, and chat to drive personal shopping appointments and nudge online purchasing. Have key product features on the mobile POS to help close the sale. Provide associates with a one-stop shop to manage and fulfill orders – whether BOPIS (buy online, pickup in-store), curbside, or home delivery.
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Salesfloor
Using our mobile clienteling platform, retail associates are able to connect with customers in store, continue to sell to them online, and generate additional commission. Customers get more personalized shopping experiences and retailers increase their online conversion rates, average order values, and see a drop in return rates. Salesfloor is an award winning platform that combines clienteling, virtual selling and mobile point of sale tools. Store associates use Salesfloor to deliver personalized and convenient experiences for customers on any channel through live chat, video calling, e-mail, SMS and more. Customers connect with a local store associate in real-time through video, live chat, e-mail, SMS and appointment requests (virtual or in-store). Associates sell virtually through multiple channels and sales are attributed to the appropriate associate or store. Empower associates to serve customers in a personalized way across all channels and develop more meaningful relationships.
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Manhattan Active Retail
From B2B to B2C to B2B2C, the retail industry is scrambling to adapt to a reality in which nearly every order is digitally influenced, and agility means the difference between obsolescence and excellence. The convergence of physical and digital in modern shopping experiences is complete and that means every retailer needs the agility to sell, engage and fulfill anywhere and everywhere. But Manhattan Active® Omni delivers a unified approach to selling, engagement and fulfillment in a single cloud-native app, it is the only solution with the flexibility and scalability to profitably deliver on the promise of omnichannel customer experiences. Born in the cloud, Manhattan Active Omni is a modern platform of order management, inventory, fulfillment, customer engagement and point of sale solutions that is always current and fully extensible.
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NewStore
Provide your store associates with access to real-time inventory for the full product catalog anywhere in the enterprise. Offer superior shipping options and reduce discounting by shipping from any location with inventory. Increase customer convenience by combining store and endless aisle orders into a single transaction. Access the entire product catalog with descriptions, prices, images, reviews, and more, without ever leaving the customer's side. Accurate inventory is hard. Make it easy with a single view of all inventory supply and demand. Maintain your existing master systems for products, pricing, promotions, and inventory, ensuring consistent and complete information across the entire enterprise. Analyze data in your preferred BI tools, including order, inventory, payment events, and more. All of this data is exposed via streaming APIs which have access to all events that take place within the platform.
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