Audience

Local governments searching for a modern public service software solution to keep up with council, citizens, and staff expectations

About CivicPlus 311 CRM System

Where other solutions fall short, CivicPlus 311 CRM System succeeds. You’ll find everything you need to track and complete your work in one easy-to-use package. Give your staff modern tools to do their job with CivicPlus 311 CRM System. Use CivicPlus 311 CRM System data to make your budget go further while planning for the future. Eliminate duplicate requests and know exactly where issues are, and what they look like, before going onsite. Brandable mobile app, embeddable website portal, Facebook app, & call taker interface. Route and assign service requests based on location & category. Automatically detect duplicate requests before they're submitted. Resolve requests faster with category-specific questions. Protect privacy & increase visibility with request types. Respond to the public with status updates or follow-up questions.

Pricing

Pricing Details:
Pricing is designed to accommodate varying individual needs and specific requirements. To obtain accurate information please contact CivicPlus directly.

Integrations

Ratings/Reviews

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Company Information

CivicPlus
Founded: 2001
United States
www.civicplus.com/citizen-request-management/

Videos and Screen Captures

CivicPlus 311 CRM System Screenshot 1
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

CivicPlus 311 CRM System Frequently Asked Questions

Q: What kinds of users and organization types does CivicPlus 311 CRM System work with?
Q: What languages does CivicPlus 311 CRM System support in their product?
Q: What kind of support options does CivicPlus 311 CRM System offer?
Q: What other applications or services does CivicPlus 311 CRM System integrate with?
Q: Does CivicPlus 311 CRM System have a mobile app?
Q: What type of training does CivicPlus 311 CRM System provide?

CivicPlus 311 CRM System Product Features

Public Works

Service Request Management
Billing & Invoicing
Compliance Management
Job Costing
Fixed Asset Management
Document Management
Work Order Management
Customer Database
Equipment Maintenance
Contract Management
Project Management