Audience
Telemarketing teams that need a powerful CRM solution
About FiveCRM
The only CRM made specifically for Telemarketing. The most customizable sales solution for your outbound and lead generation teams. FiveCRM improves outbound sales processes. It's built to assist with the performance tracking of any sales team. No matter what kind of product or service you sell, FiveCRM can provide insights into your process and help you increase your company's overall performance. FiveCRM is an all-inclusive CRM system that makes the job of outbound and inbound telemarketers easy. It provides them with the tools they need to work faster, more effectively, and more efficiently than ever before. Manage and track your calls, leads and contacts… and the deals you close. Use Five CRM’s native application builder to generate reports to keep everyone on your team informed and motivated.
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CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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Connect TCM
Connect TCM is a fit for purpose call center software that was developed over 25 years in a telecoms environment. It can link to a telephone system or VOIP telephony (subject to suitability) to give you click to dial functionality. It will manage multiple telemarketing campaigns effortlessly and produce reports at the touch of a button, based on the answers to the campaign questionnaires. Email fulfillment, sales leads and appointments are also created from within the system without distracting agents from their calls. The technology is designed for any telesales/telemarketing operation or internal team that needs structure, great productivity or lead generation software. The transparency & reporting that the system provides is unrivaled, allowing you to achieve the best results from phone based sales or marketing. The sales software works as a web based technology that uses a prioritized calling list linked to a campaign questionnaire with agents allocated data for each campaign.
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Pricing
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
FiveCRM
Founded: 1991
United States
www.fivecrm.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
FiveCRM Frequently Asked Questions
FiveCRM Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Quotes / Proposals
Territory Management
