Audience

Businesses and companies in need of a test automation platform to improve integration, performance, and customer experience

About Hammer Cloud Platform

Hammer Cloud Platform is a comprehensive, test automation offering that integrates functional, regression, systems integration, performance, and customer experience testing/monitoring into an intuitive, software-as-a-service (SaaS) solution. With Hamer Cloud Platform, it’s easier than ever for contact center and enterprise network teams to accelerate their software development lifecycles. Hammer Cloud Platform is geared toward infrastructure planning, application development, quality assurance (QA), DevOps, and operations teams who execute frequent tests to ensure their contact center applications are primed for business. With the rapid adoption of DevOps methodologies, regular testing has become increasingly vital. Hammer Cloud Platform eliminates defects caused by rushed release cycles and helps DevOps teams reduce mean time to repair (MTTR), slash rework costs, and provide a truly optimized experience for customers.

Integrations

No integrations listed.

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Company Information

Hammer
United States
www.hammer.com/products/hammer-cloud-platform

Videos and Screen Captures

Hammer Cloud Platform Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Videos
Support
Online

Hammer Cloud Platform Frequently Asked Questions

Q: What kinds of users and organization types does Hammer Cloud Platform work with?
Q: What languages does Hammer Cloud Platform support in their product?
Q: What kind of support options does Hammer Cloud Platform offer?
Q: What type of training does Hammer Cloud Platform provide?

Hammer Cloud Platform Product Features

Call Center

Escalation Management
Outbound Call Center
Manual Dialer
Call Recording
Queue Management
Call Scripting
Blended Call Center
Progressive Dialer
Campaign Management
Predictive Dialer
Inbound Call Center
IVR / Voice Recognition
Call Logging
Reporting/Analytics
Real-time Chat
Database