Audience
Live chat and AI Chatbot software for anyone wanting to chat with website visitors directly through Microsoft Teams, Slack, Google, and Zoom
About Social Intents
Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms.
Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support.
When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat.
Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.
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Pricing
Starting Price:
$39 per month
Pricing Details:
Billed monthly or annually.
Free Trial:
Free Trial available.
Company Information
Social Intents
Founded: 2017
United States
www.socialintents.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online
Social Intents Frequently Asked Questions
Social Intents Product Features
Chatbot
Call to Action
Human Takeover
Inline Media / Videos
Natural Language Processing
Reporting / Analytics
Social Media Integration
Context and Coherence
Machine Learning
Payment Integration
Prediction
Ready-made Templates
Sentiment Analysis
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Customer Communications Management
Batch Communications
Chat / Messaging
Multi-Channel Communications
On-Demand Communications
Personalization
Content Management
Email Distribution
Interactive Content
Print Management
Template Management
Video Content
Customer Service
Alerts / Escalation
Call Center Management
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Appointment Management
Email Management
Knowledge Base
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Live Chat
Multi-Channel Communication
Real-time Chat
Self Service Portal
Community Forums
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multiple Brands / Products
Network Monitoring
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Geo Targeting
Screen Sharing
