Audience

Large enterprises, global brands, and cross-functional teams that need a unified, AI-powered platform to plan, publish, engage, analyze, and govern social media at scale across dozens of channels

About Sprinklr Social

Sprinklr Social is an enterprise-grade, AI-powered social media management platform that lets teams manage every aspect of their social presence across 30+ social and messaging channels from a single, unified solution, bringing together social listening, publishing, engagement, campaign management, automation, sentiment, and audience analytics, and governance into one workflow. It provides a centralized content calendar and tools to plan, create, schedule, and optimize posts with AI recommendations on timing, hashtags, tone, and performance; monitor conversations, sentiment shifts, and trends across networks in real time; and automate engagement and inbound triage to act quickly on customer messages, mentions, and customer-care interactions. Sprinklr unifies data, insights, and actions so social teams can collaborate efficiently, enforce brand compliance with automated workflows and approvals, and turn social interactions into meaningful business impact for marketing, sales, etc.

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Integrations

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Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Sprinklr
Founded: 2009
United States
www.sprinklr.com/products/social-media-management/

Videos and Screen Captures

Sprinklr Social Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Videos
Support
Online

Sprinklr Social Frequently Asked Questions

Q: What kinds of users and organization types does Sprinklr Social work with?
Q: What languages does Sprinklr Social support in their product?
Q: What kind of support options does Sprinklr Social offer?
Q: What other applications or services does Sprinklr Social integrate with?
Q: What type of training does Sprinklr Social provide?

Sprinklr Social Product Features

Employee Advocacy

Content Library Creation
Post Scheduling
Reporting / Analytics
Social Sharing Gamification
Mobile Access
Content Controls / Compliance
Tiered User Permissions
Push / Email Notifications

Review Management

Social Sharing
Response Management
Review Monitoring
Sentiment Analysis
Review Notification
Campaign Management
Dashboard
Review Request
Negative Feedback Management
White Label

Social Media Analytics Tools

Customizable Reports
Multi-Channel Data Collection
Campaign Analytics
Influencer Tracking
Engagement Tracking
Competitor Monitoring

Social Media Management

Brand Tracking
Multi-Account Management
Multi-User Collaboration
Automated Publishing
Customer Engagement
Social Media Monitoring
Content Management
Reporting/Analytics
Post Scheduling

Sprinklr Social Additional Categories