Tyler Enterprise CAD

Part of the TestGenius Pre-Employment Testing Suite, CritiCall software tests 911 and public-safety dispatcher, call taker, and telecommunicator applicants for the multitasking and computer skills necessary in today's dispatch and telecommunication environment. CritiCall provides agencies the power to evaluate the actual skills and multi-tasking abilities coveted in a computer-aided telecommunication environment. CritiCall is available online (unproctored) or locally for proctored test administration. CritiCall will instantly become a centerpiece of your organization’s dispatcher / call-taker applicant testing process. Testing is completely automated, and CritiCall's modular construction allows for the individualized testing your agency needs. If it’s custom tests you need, the powerful Test Writer feature allows for the development of virtually any test in virtually any format.

From the call taker answering the call & selecting a response plan to the dispatcher automatically selecting the best units, to officers being alerted, 365 CAD helps first responders reach those in need faster. Fastest time between call initiation and officer response. Velocity’s patented technology minimizes the lag between first responders and those who need help. Velocity provides a 360° visual of the situation to call takers, dispatch, and mobile units with camera feeds and intel available for the incident. The connected real-time system can dispatch drones autonomously while supporting officers in real time. 365 CAD automatically determines the latitude + longitude of the incident & displays the incident on the CAD map. Caller name, address, city, and phone number are automatically added to CAD, minimizing the need for data entry. Operators can create multi-agency files & update multi-agency dispatches with a single click.