• Russell G.
    COE Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Detail-oriented sales platform"

    Posted 2023-03-24

    Pros: It provides a holistic look at website visitors. I appreciate how many details it provides - lets me cut out the research stage.

    Cons: I don't dislike anything about Visual Visitor. It functions as shown in the demo.

    Overall: Visual Visitor saves me time and effort. I would recommend it without reservation to other people who work in sales. Lots of data to leverage here.

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  • Stephanie E.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great value for your money"

    Posted 2023-03-23

    Pros: Very cool knowing which businesses are visiting my website. Even better now that I know which employee is doing the searching. Plus Employee is a great addition to their platform.

    Cons: I've had nothing but positive experiences with Visual Visitors.

    Overall: I've tried other platforms in the past which offer loads of useless information. Visual Visitor is good at filtering the good from the bad.

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  • Evelyn T.
    Project Leader
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Fantastic customer support!"

    Posted 2023-03-22

    Pros: I've had to contact support a few times to add new users, set up integrations, etc. Each time I've received a response within the hour. Visual Visitor really takes the time to make you feel welcome.

    Cons: Haven't had any problems with Visual Visitor, they're great!

    Overall: I love working with Visual Visitor. For a small company, they really go the extra mile when it comes to customer service.

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  • Victoria C.
    Senior Business Data Analyst
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Beats the competitors"

    Posted 2023-03-21

    Pros: The visitor tracker works in real-time. I like that it sends daily updates. I also appreciate the level of detail it provides.

    Cons: This might be obvious but it won't do the work for you. It provides the data but you have to use it to make sales.

    Overall: Visual Visitor is easier to use than ZoomInfo and Lead Forensics. I also prefer the data they have on offer. Overall, pleased with the product and the design.

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  • Gary W.
    Business Analyst
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Highly recommend the plus employee plan"

    Posted 2023-03-20

    Pros: Obviously, it "names" website visitors but it also goes the extra mile to tell me what pages they actually looked at. This makes it easier to determine what to lead with when I reach out.

    Cons: I haven't come across any design flaws.

    Overall: It paints a clear picture of website visitors. Would recommend it to anyone struggling with prospecting.

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  • Kathleen C.
    Developer
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "I can't thank Visual Visitor enough for generating quality leads!"

    Posted 2023-03-16

    Pros: I used Lead-feeder a few years ago and I didn't like their sorting process. Visual Visitor is better in terms of quality over quantity.

    Cons: Not really a con but the more work you put into it, the better the results. Fortunately, the filters are easy to use.

    Overall: Works great as a lead generation tool! In my experience, converting website visitors is easier than leads I've sourced from the internet. I like that Visual Visitor helps me do both.

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  • Glenda L.
    Senior Consultant
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Plus Employee does it all"

    Posted 2023-02-28

    Pros: The plus employee plan breaks down my website visitors in minute detail. I can't imagine going back to prospecting without it.

    Cons: In five months, I haven't had any issues with Visual Visitor. I'm not into tech so I can confirm the platform design is idiot-proof.

    Overall: I hated prospecting before Visual Visitor. I love that it compiles all the data in one place so I can get everything done without opening multiple tabs.

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  • Ernestine M.
    Sales Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Reliable source for sales intelligence data"

    Posted 2023-02-14

    Pros: The info on website visitors I've found on Visual Visitor has all been accurate. I've reached out to a few visitors and haven't had any issues getting in touch via the emails provided by Visual Visitor.

    Cons: I love Visual Visitor, don't have any complaints to share.

    Overall: For each website visitor, Visual Visitor provides both professional and personal details I can use to tailor my messaging. The price is fair, in my opinion, when you consider everything it has to offer.

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  • Linda B.
    Account Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "My whole team is impressed with Visual Visitor!"

    Posted 2023-02-13

    Pros: It does the lead generation legwork so my sales reps can focus on lead nurturing. The data it provides is very granular, gives us a clear picture of our leads. This makes it easier to personalize sales pitches.

    Cons: Personally, I haven't had any problems with Visual Visitor. One of my sales reps had issues with an integration but he got a Visual Visitor employee to walk him through it.

    Overall: We've revamped our sales process to better leverage Visual Visitor. Since making those changes, I've noted an uptick in sales by 18%! Very impressive platform.

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  • Paula W.
    Team Leader
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "I use Plus Employee EVERY DAY"

    Posted 2023-02-09

    Pros: Knowing which employee is surfing my website is so helpful. Visual Visitor is a big step up from researching prospects on LinkedIn.

    Cons: There are no caveats apart from the fact that it IDs a chunk, but not all, of my website visitors.

    Overall: Visual Visitor has a ton of company data you can't find on LinkedIn or company websites. It's a good prospecting solution, especially if you get high-quality website traffic.

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  • Krista F.
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Well-balanced platform"

    Posted 2023-02-08

    Pros: I signed up to accelerate my sales cycle and so far, it's delivered. I recommend using the contact database in tandem with the website visitor tracker. Both are good sources for leads.

    Cons: I haven't come across any aspect of the platform that's lacking yet. Installation was easier than I expected.

    Overall: I would recommend Visual Visitor to other sales reps. It makes prospecting noticeably quicker and less labor-intensive.

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  • Kim G.
    Accounts Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great resource to grow your business"

    Posted 2023-02-03

    Pros: Visual Visitor makes managing marketing and sales at the same time a feasible job. There's plenty of data to leverage here.

    Cons: There are no drawbacks in my opinion. I love it very much.

    Overall: For a company that's relatively under the radar, Visual Visitor has a lot to offer. The searchable database and web ID features are excellent resources for my purposes.

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  • Deborah V.
    Sales Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Insightful, usable info"

    Posted 2023-01-25

    Pros: Like everyone else on the planet, I hate cold calling. Visual Visitor gives me the details I need so that I don't feel like I'm going in blind.

    Cons: I haven't had any surprises or technical issues with Visual Visitor. It works as described in the demo.

    Overall: I'm never cold calling again without Visual Visitor. The sheer amount of data they have is incredible. I can't recommend it enough.

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  • A Visual Visitor User
    Accountant Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Helps me optimize my PPC strategy"

    Posted 2023-01-24

    Pros: Gets me the info I need to contact website visitors. Also worth mentioning that it tells me how visitors ended up on my website. This is a very neat feature for someone working both marketing and sales.

    Cons: No downsides apart from the price. I know there are cheaper, less comprehensive tools out there but I wasn't impressed by Lead Forensics' demo.

    Overall: Visual Visitor advertises itself as a lead generation solution but I use it to check my PPC ad performance. Sure, Google tells me how many clicks I'm getting but I rely on Visual Visitor to determine how many high-quality leads I'm actually getting from each ad. Plus, they give me contact details for each visitor so my ads aren't going to waste. Loving it so far.

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  • Judith S.
    Sales Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Cut my conversion stage in half!"

    Posted 2023-01-23

    Pros: The data set is comprehensive. It gives me everything I need to know to personalize my pitch and make contact with leads.

    Cons: I needed a week to get the hang of it. Lots to unpack here.

    Overall: Data-rich platform with lots of integrations. I recommend it to any business with a fair amount of website traffic.

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  • Suzanne L.
    Account manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Gets the prospecting ball rolling"

    Posted 2023-01-20

    Pros: Lets me know which people are clicking on my website, even the ones who click away early. The level of detail it provides is impressive.

    Cons: I don't have any complaints about Visual Visitor. The product and the people are great to work with.

    Overall: So pleased I went with Visual Visitor instead of ZoomInfo. The amount of data it has to offer is staggering and installation was simple.

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  • Jenna B.
    Project Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Such a big help!"

    Posted 2023-01-16

    Pros: Visual Visitor basically hands you leads on a platter. It provides employment and contact details as well so you can concentrate on lead nurturing.

    Cons: There isn't anything I would change about the platform.

    Overall: As someone who hates prospecting, Visual Visitor is a real life-saver. It compiles all the data I need in one place. For the price point, you can't beat it.

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  • Nancy R.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "One-stop-shop for lead generation"

    Posted 2022-12-09

    Pros: Visual Visitor has two great features in my opinion: the website tracking software and the robust, searchable database. Both are great for sourcing leads.

    Cons: I haven't come across a poorly-designed aspect of the platform yet.

    Overall: Visual Visitor has been a big help in terms of streamlining my prospecting process. I love that it does everything within the platform so I don't have to jump between tabs. Highly recommend.

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  • Martha S.
    Account Executive
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Visual Visitor tells me which companies are searching my keywords."

    Posted 2022-12-07

    Pros: I like how the intent campaigns work. I've found a few good leads this way and I signed up only 3 weeks ago.

    Cons: We had a technical glitch last week but their head of support fixed it pretty quickly.

    Overall: Cool platform for intent data. Their customer service is good as well. I can see which businesses are looking up my keywords thanks to Visual Visitor.

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  • Lillian J.
    Marketing Coordinator
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "It gives me cell phone numbers for my leads."

    Posted 2022-12-05

    Pros: There's plenty of emails and cell phone numbers in the database. Good source for contact info. It performs as stated.

    Cons: Some data is missing, especially for companies located in Asia.

    Overall: I like Visual Visitor's contact info, I just wish they had more details for Asian companies. A pleasant business to work for.

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