Audience
Call centers
About Xdroid Voice Analytics
At Xdroid we enable digital transformation in contact centres through voice and text solutions based on artificial intelligence and machine learning.
By processing 100% of customer interactions, we automatically provide objective, consistent, and valuable insights and information about each conversation. Our emotion analysis, keyword detection and semantic capabilities can reveal opportunities to improve customer experience, agent retention, productivity and compliance.
Our innovative and competitive solutions help contact centres understand the customer journey and bring them closer to a 360-degree customer view.
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Pricing
Free Trial:
Free Trial available.
Integrations
API:
Yes, Xdroid Voice Analytics offers API access
No integrations listed.
Company Information
Xdroid
Belgium
www.xdroid.com
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Product Details
Platforms Supported
Windows
Mac
Linux
Chromebook
Training
Documentation
Live Online
Videos
Support
Phone Support
Online
Xdroid Voice Analytics Frequently Asked Questions
Xdroid Voice Analytics Product Features
Speech Analytics
Automatic Transcription
Customer Experience Management
Data Security
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
Call Center Management
Call Recording
Natural Language Processing